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Support
The Right Hemisphere Support Team is focused on providing timely resolution to our customers' technical issues. We continually add new tools and processes to help our support team meet customer expectations. We know our software products are an important part of your business, and we are committed to providing a support team that excels in keeping your business running smoothly.
For our valued Deep Server enterprise customers, please go to the Enterprise Customer Support section to learn more about our packaged support offerings.
Complimentary Technical Support
Right Hemisphere offers complimentary support to our valued client customers including:
- Issues related to Registration, Installation and Product Defects e-mail rh.support@righthemisphere.com
- Release Notes
- Knowledgebase
- Product Forums
- Tutorials, Manuals, Demonstrations
- Software Updates are available via the Cortex Utility or Updates section of the Right Hemisphere Website
- Direct response to technical queries within one business day
- Support Availability Monday through Friday 11AM - 6 PM EST
- Direct contact with our customer support personnel via e-mail AND telephone
- BETA Program Participation
New customers seeking more information about our products and services, please contact us directly.
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